If you need to exchange it for the same item, send us an email at and send your item to: BOOM Headshop, PO BOX 396, DENVER, CO, 80201 We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Orders that are cancelled within 24 hours of the order being placed are fully refunded with no restocking fees.Ī 15% restocking fee may apply on orders cancelled more than 24 hours after the order is placed. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, mail your product to:īOOM Headshop, PO BOX 396, DENVER, CO, 80201 Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your item was delivered, unfortunately we can’t offer you a refund or exchange. **This is a collectors item and at We are Lux we don’t encourage the breaking of any Australian laws.We offer hassle-free returns for 30 days. x1 Session Goods Water Pipe with silicone footer,.Rinse well with warm water when done and allow to air dry before use. Pour a small amount of both directly into the water pipe, close all openings (use your hands) and shake/swirl the solution around. Both together form a magical solution that can clean almost everything. The Isopropyl works to dissolve resin whilst the salt has an abrasive action. Isopropyl Alcohol and Rock Salt are my go-to when cleaning any glassware. Once finished you should empty out the bowl for further use as needed. Fill your water pipe with water (or Piece Water) and pack the bowl with your product. The silicone footer acts as a handy water-fill mark. Just in case you are not impressed yet I should let you know that Session Goods really wants you to enjoy your session by providing you with not 1, but 2 downstems and bowls. Session Goods have really thought of everything! A silicone footer indicates the water line and protects the glass. At the front of the piece (just beneath the mouthpiece and above the bowl) you will find an ergonomically designed notch for your fingers to rest in when in use. The sturdy borosilicate glass narrows as it reaches up to the angled mouthpiece. Think minimalism and you are on the right track. And I don’t mean simple in terms of function, but in design. The Session Goods Waterpipe (AKA Bong) is as simple as a water pipe can get. If minimalism is your thing then Session Goods is a brand you should explore. All their designs are elegant and simplistic in their design, and each come with silicone accessories to keep your glass safe. I have had Session Goods on my shelf for a little while now and they have quickly become a part of my “must have” brands lining my wall! A youngish brand founded in San Francisco.
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