Step 3: Type the command mentioned below and press Enter. Step 2: Select Yes when the User Account Control (UAC) prompt appears. Step 1: Right-click on the Start icon and select the Windows Terminal (Admin) option from the resulting menu. In such cases, running the SFC (or System File Checker) scan can help you repair those damaged system files. Windows 11 may encounter such issues if some system files are corrupted or missing. Step 2: In the Hardware and Devices window, click Next to initiate the scan.Īfter running the troubleshooter, restart your PC to apply all the changes. Type msdt.exe -id DeviceDiagnostic in the box and press Enter. Step 1: Press the Windows key + R to open the Run dialog. You can run this particular troubleshooter if Windows 11 is still won’t connect to your scanner. The hardware and devices troubleshooter on Windows can automatically detect and fix any common issues. Run the Hardware and Devices Troubleshooter After that, restart your PC and try using your scanner again. You’ll need to repeat the above steps to configure Remote Procedure Call, DCOM Server Process Launcher, RPC Endpoint Mapper, and Shell Hardware Detection services. Step 3: Use the drop-down menu next to Startup type to select Automatic. Double-click on it to open its properties. Step 2: Scroll down to locate the Windows Image Acquisition (WIA) service. Type services.msc in the box and press Enter. If one of the scanner-related services fails, Windows will have trouble communicating with the scanner. For instance, Windows Image Acquisition (WIA) is a service responsible for acquiring images from your scanner. Windows requires certain services to run in the background for the scanner to function properly. Step 6: Click on Add device and follow the on-screen prompts to set up your scanner again. Step 5: Head back to the Printers & scanners menu. Step 4: Click the Remove button to delete it. Step 3: Select your scanner from the list. Step 2: Select Bluetooth & devices from the left sidebar and go to Printers & scanners. Step 1: Right-click on the Start icon and select Settings from the list. This should help resolve any problems caused by incorrect configuration.įollow the steps to remove your scanner from Windows 11: Next, try removing the scanner from your computer and setting it up again. If it’s a wireless scanner, ensure that the PC and the scanner connect to the same network. While at it, ensure that your scanner’s adapter is securely connected to the scanner and a working electrical outlet. The first thing you need to do is to check the connection between the scanner and your computer. Whether you’re experiencing this issue with your multi-function printer or standalone scanner, the following troubleshooting tips should help you fix the issue for good.
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